Terms and Conditions

These general terms and conditions apply to all lesson agreements between Ryles.co.uk, hereinafter referred to as “Ryles,” and the student, hereinafter referred to as “the student” or “you.” Ryles’ services include driving lessons, theory courses and the application for driving exams.

What can you expect from Ryles?

1. Qualified driving instructors: All driving lessons are taught by instructors who meet the requirements of the Motor Vehicle Driving Instruction Act.
2. Application for driving test: Ryles takes care of the application for your driving test at the CBR, provided you have authorized us to do so via DigiD and you have paid the full lesson package.
3. Insurance: Ryles has taken out liability insurance with a minimum coverage of €1,000,000.
4. Availability of lesson car: Ryles provides a safe and approved lesson car during your driving lessons and exams.

What do we expect from you?

1. Presence: You will be on time at the appointed location. The instructor will wait a maximum of 15 minutes. Absence without timely cancellation will result in a charge for the class.
2. Timely cancellation: Please cancel a driving lesson via the Ryles app no later than 48 hours before the lesson starts. This also applies to weekends and holidays. Late cancellation voids your right to a replacement lesson, even if you are ill.
3. Follow instructions: You will follow the instructions of the driving instructor.
4. Suitability: During driving lessons and exams, you are sober and not under the influence of alcohol, drugs or medications that may affect your ability to drive. Class may be canceled if any of these things are suspected.
5. Documentation:
   • At the driving test you will present a valid identification document and a valid theory certificate. Consult the CBR page on valid credentials for more information.
   • Eventual driving disqualifications or restrictions please notify Ryles in advance.

Payment of driving lesson package

1. Payment Methods: Payment can be made via iDeal, cash or direct debit, as agreed in writing.
2. Interm payment: Payment in installments is possible, through smaller packages to be purchased at the same advantageous price. Instead of a package of 40 lessons you can start with a package of 10 or 20 lessons. This can be paid via iDeal, cash or direct debit.
3. Pupil’s rights:
   • • You can revoke direct debits or reverse unjustified debits.
     • After payment you can start driving lessons.
4. Price Increase: Ryles reserves the right to increase lesson prices. In the event of an increase, you have the right to cancel the agreement.
5. Non-payment:
   • • If payment is overdue, driving lessons, theory courses and exams will be discontinued.
     • Eventual collection costs are at your expense.

Driving test CBR through Ryles

1. Payment in advance: All fees for driving lessons, theory courses and exams must be paid in advance.
2. Exam requirements:
   • In case of absence, tardiness or lack of valid identification or theory certificate, the cost of a new exam will be at your expense.
   • Cancellation or change of a practical exam is possible within 24 hours from booking. After that a change or cancellation is not possible.
3. Special Circumstances: Ryles will assume the cost of a new driving test in the following cases:
   • Death of a family member up to the 2nd degree, provided the funeral has not yet taken place or will take place on the exam day.
   • Unavailability or rejection of the lesson car by the CBR.

Dissolution of lesson agreement

1. 1. Binding nature: The digital signature of the lesson agreement is considered binding.
   2. Rescission right: You can cancel the contract within 14 days after signing it.
   3. Cancellation period: Both you and Ryles can terminate the agreement with 1 month’s notice.
   4. Refund:Upon dissolution, prepaid tuition will be refunded, minus:
      • Costs for lessons taken and exam fees.
      • Cancellation fees.
      • Discounts and promotions taken, these will be charged again.
   5. Ergent reasons: Ryles may terminate the agreement for urgent reasons, with refund of unused tuition.

Release

1. Ryles indemnifies the student against third-party claims for damage caused during driving lessons and exams, except in cases of intent, gross negligence or the influence of alcohol, drugs or drugs that influence driving ability.
2. If you take driving lessons despite a driving ban or invalid license, you fully indemnify Ryles for the consequences and bear all resulting costs.

Questions?

Have questions about driving lessons or our services? Visit the Help page for frequently asked questions or contact us at:

• • E-mail: klantenservice@ryles.nl
  • Address: Contactweg 131, 1014BJ, Amsterdam

.